Keyword: AMA
Improving Communication – Improving Care
This document, published by the American Medical Association (2006), is a guide to "how health care organizations can ensure effective, patient-centered communication with people from diverse populations". It includes a section on health literacy and provides information about why health literacy is important to health care companies, offering suggestions for organizations in terms of health literacy goals.
http://www.ama-assn.org/resources/doc/ethics/pcc-consensus-report.pdf


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