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Skills for Health Care Access and Navigation

This training material, published by the US National Center for the Study of Adult Learning and Literacy, consists of 5 sessions which trainers can use to up-skill the health literacy practices of their learners.

http://ncsall.net/index.html@id=906.html

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Caring for Your Heart: Living Well with Heart Failure

A guide for everyday people who have experienced heart failure about how to prevent further attacks and maintain good health. Produced by the North Carolina Program on Health Literacy (2012)

http://www.nchealthliteracy.org/hfselfmanage.html

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Automated Telephone Reminders: A Tool To Help Refill Medicines On Time

An automated telephone reminder system calls patients to remind them to refill their prescriptions and allows patients to order their refills on the phone. These systems can be difficult for patients with limited health literacy to use. This literacy-friendly telephone script is provided by the AHRQ for use by pharmacies who want to provide automated refill reminder calls to patients to improve adherence with medication regimens.

http://www.ahrq.gov/pharmhealthlit/tools.htm#refill

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How To Create a Pill Card

Use this guide from the AHRQ to find out how you can create an easy-to-use "pill card" for your patients, parents, or anyone you know who has a hard time keeping track of their medicines.

http://www.ahrq.gov/pharmhealthlit/tools.htm#pillcard

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Picture Stories for Adult ESL Health Literacy

This resource is provided by Fairfax County Public Schools in the United States, and is designed to help ESOL instructors address topics that affect the health and well-being of their students. Picture stories use a paneled comic-style layout, cartoon characters, and minimal words to help entice students to ask appropriate questions and instructors to relay the correct information in a meaningful way.

http://www.cal.org/caela/esl_resources/health/

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Improving Communication – Improving Care

This document, published by the American Medical Association (2006), is a guide to "how health care organizations can ensure effective, patient-centered communication with people from diverse populations". It includes a section on health literacy and provides information about why health literacy is important to health care companies, offering suggestions for organizations in terms of health literacy goals.

http://www.ama-assn.org/resources/doc/ethics/pcc-consensus-report.pdf

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Health Literacy Measurement: A Proposed Research Agenda

Despite a steady increase in their number, existing measures and screeners of health literacy are not based on an accepted conceptual framework and fail to align with the growing body of theoretical and applied work. Existing measures are mainly focused on assessing what individuals can read and understand in clinical contexts. This leaves important factors untested, such as how individuals use information, and how health professionals and systems communicate with patients. This article by Pleasant et al (2011) outlines key elements of a proposed research agenda focusing on development of a new, comprehensive approach to measuring health literacy.

http://www.tandfonline.com/doi/abs/10.1080/10810730.2011.604392

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Rauemi Atawhai – A guide to developing health education resources in New Zealand

Rauemi Atawhai – A guide to developing health education resources in New Zealand has been developed to help the Ministry of Health and its contractors produce effective and appropriate health education resources that meet the needs of the intended audience, are easy to understand, and support improved health literacy. The guide sets out the main steps of developing a health education resource. These steps include planning; financial, cultural, consumer and expert input; and practical issues that need to be considered during the development and production of a resource. Checklists for various components of resource development are also included in an appendix.

http://www.health.govt.nz/publication/rauemi-atawhai-guide-developing-health-education-resources-new-zealand

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Improving Health Literacy – Workbase Informational Brochure

This document is an informational brochure published by Workbase to educate people and organisations on what health literacy is and what can be done to improve it.

http://www.healthliteracy.org.nz/?attachment_id=2488

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CDC’s Guide to Writing for Social Media

CDC’s Guide to Writing for Social Media was written to provide guidance and share the lessons learned in more than three years of creating social media messages in CDC health communication campaigns, activities, and emergency response efforts.

http://www.cdc.gov/socialmedia/Tools/guidelines/pdf/GuidetoWritingforSocialMedia.pdf

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