Improving Health Literacy: Training Resources [US]
This guide, from the University of Michigan Library, focuses on resources for training, evaluation, and writing for those who teach and advocate for health literacy. It also provides sources of information on quantitative health literacy research and methods. This is a source of information for the health professional who wants to improve communication with patients and others and/or teach themselves or other health professionals about health literacy and clear communication. This guide is divided into the following sections: training resources, assessment tools, plain language, and numeracy. This guide was funded by the National Library of Medicine, National Institutes of Health, Department of Health and Human Services, and the University of Illinois at Chicago.
Health literacy toolkit for low- and middle-income countries. A series of information sheets to empower communities and strengthen health systems – 2015 [Aus]
This toolkit (146 pages), developed by Public Health Innovation Unit, Deakin University, Melbourne, Australia for the World Health Organisation, introduces health literacy, its relevance to public policy, and the ways it can be used to inform the promotion of good health, the prevention and management of communicable and noncommunicable diseases, and the reduction of health inequities. This toolkit provides information and links to further resources to assist organizations and governments to incorporate health literacy responses into practice, service delivery systems, and policy. This resource is aimed at policymakers and health officials in South-East Asia but could be useful in other developing countries.
Helping Older Adults Search for Health Information Online: A Toolkit for Trainers [US]
The Toolkit for Trainers is a resource developed by the National Institute on Aging. Use these free, easy-to-use training materials to help older adults find reliable, up-to-date online health information on their own. The training features three websites from the National Institutes of Health - NIHSeniorHealth.gov, MedlinePlus.gov and Go4Life. Trainers can use the toolkit with beginning and intermediate students of the Web.
Quick Guide to Health Literacy and Older Adults [US]
The Quick Guide to Health Literacy and Older Adults is for people who serve older adults on health and aging issues. The guide provides background information on health literacy and strategies and suggestions for communicating with older adults. Links to many helpful resource materials are included for you to investigate specific topics in greater detail. This guide builds on the information presented in the Quick Guide to Health Literacy, published by the U.S. Department of Health and Human Services.
Translation. A must-have guide – 2010 [US]
This guide ( pages), from Center for Health Literacy, is written for health organisations looking to have customer health information translated into other languages. This guide provides advice on the translation process, finding a translator, preparing materials for translation, monitoring and evaluating the end results. This guide was developed for the US market but the principles apply in most contexts.
Five Guidelines for Developing Customer-Friendly Websites – 2006 [US]
This guide (103 pages), is written for resource developers and focuses on how to design user friendly health websites. Advice is given on how to make websites easier to find, clean and uncluttered design, writing for the customer, creating clear paths for user tasks, and usability testing. This resource focuses on Medicare websites but the principles are applicable to all health websites.
The new health care law and you (the Let’s Ask 4 Questions consumer guide) – 2013 [US]
This consumer guide was produced by the Institute of Medicine's Health Literacy Roundtable to help uninsured Americans navigate the health insurance system. The Affordable Care Act (ACA) requires all Americans to have health insurance. This guide is aimed at the 45 million Americans who are uninsured.
Skills for Health Care Access and Navigation
This training material, published by the US National Center for the Study of Adult Learning and Literacy, consists of 5 sessions which trainers can use to up-skill the health literacy practices of their learners.
Caring for Your Heart: Living Well with Heart Failure
A guide for everyday people who have experienced heart failure about how to prevent further attacks and maintain good health. Produced by the North Carolina Program on Health Literacy (2012)
Automated Telephone Reminders: A Tool To Help Refill Medicines On Time
An automated telephone reminder system calls patients to remind them to refill their prescriptions and allows patients to order their refills on the phone. These systems can be difficult for patients with limited health literacy to use. This literacy-friendly telephone script is provided by the AHRQ for use by pharmacies who want to provide automated refill reminder calls to patients to improve adherence with medication regimens.