Attributes of a Health Literate Organization
This paper describes 10 attributes of a health literate organization, that is, an organization that makes it easier for people to navigate, understand, and use information and services to take care of their health.
The ABC’s & 123′s of Diabetes Care
This toolkit, developed by the Vanderbilt University’s Diabetes Center in the United States, includes over 24 chapters that can used in educating patients with diabetes (with a focus on the literacy and numeracy demands of managing diabetes). The toolkit has been designed to improve educational interactions between diabetes providers and their patients. Diabetes educators could work through parts of the toolkit with their patients. The toolkit helps unpick the literacy and numeracy demands of diabetes and will help educators identify where patients might be having problems.
The AHRQ Informed Consent and Authorization Toolkit for Minimal Risk Research
The Agency for Healthcare Research and Quality (AHRQ) has developed the Informed Consent and Authorization Toolkit for Minimal Risk Research to facilitate the process of obtaining informed consent and Health Insurance Portability and Accountability Act (HIPAA) authorization from potential research subjects. This toolkit contains information for people responsible for ensuring that potential research subjects are informed in a manner that is consistent with medical ethics and regulatory guidelines. Download as a PDF (300KB).
Skilled for Health – Health literacy curriculum
Skilled for Health (SfH) is a cross-cutting British Government–voluntary sector initiative between the Department of Health (DoH), Department for Education and Skills (DfES) and ContinYou. It provides adult education programmes with a curriculum (which needs to be adapted to New Zealand and our learners). A great platform for health literacy programmes. (You will need to register to download SfH resources on the website.)
The Health Literacy Environment Activity Packet: First Impressions and Walking Interview
This packet draws directly from the guide created by Rudd and Anderson (The Health Literacy Environment of Hospitals and Health Centers), and is a revised version of the First Impressions section. A simple, yet easy-to-use and detailed guide to assess hospital and clinical environments.
The Health Literacy Style Manual
This guide (105 pages) is a resource to improve and develop applications, notices, and other print materials related to government health programmes with a focus on health literacy.
The Health Literacy Environment of Hospitals and Health Centres
This National Center for the Study of Adult Learning and Literacy (NCSALL) study guide (166 pages) and the review tools found within it offer an approach for analysing literacy-related barriers to healthcare access and navigation. The guide is designed to assist hospital or health centre employees to consider the health literacy environment of their facilities and find ways to reduce demands and better serve their patients.
Quick Guide to Health Literacy
This guide (36 pages) from the United States Health and Humans Services is a great initial document into health literacy, designed for government employees, contractors and community partners working in health care.
Making Health Communication Programmes Work
This U.S. guide (262 pages) from the National Cancer Institute looks at the use of health communication to influence and inform individual and community decisions. The report is very comprehensive, and outlines how to implement a health communication programme and the stages of the process. There is also a large section on pretesting materials.
Designing Print Materials: A Communications Guide for Breast Cancer Screening
This guide (67 pages) is a useful resource about building and improving print materials developed by the International Cancer Screening Network, with ideas that can be transferred to other public health programmes.